Cookie Policy

What Are Cookies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember information about your visit. At Smartstreamflow, we use various types of cookies to enhance your learning experience and improve our AI marketing education platform.

These files contain information like your preferences, login status, and browsing patterns. While some people worry about cookies, most are completely harmless and actually make your web experience more convenient by remembering things like your language preferences or items in your shopping cart.

How We Use Tracking Technologies

Beyond traditional cookies, Smartstreamflow employs several tracking methods to optimize your learning journey. We use session storage to maintain your progress through course modules, ensuring you don't lose your place if you need to step away from a lesson.

• Course completion tracking to award certificates and badges
• Performance analytics to identify knowledge gaps in our curriculum
• User behavior analysis to improve navigation and content organization
• A/B testing for new features and learning methodologies
• Integration with learning management systems for progress reporting

Our analytics help us understand patterns like which time of day Malaysian professionals prefer to take courses, or which AI marketing topics generate the most engagement. This data guides our content development and helps us schedule live webinars at optimal times for our community.

Data Retention and Control

We retain cookie data for different periods depending on their purpose. Session cookies are automatically deleted when you close your browser, while persistent cookies may last up to two years. However, you maintain full control over this data.

Most modern browsers allow you to view, manage, and delete cookies individually. You can also set your browser to reject all cookies, though this may limit functionality on our platform. We recommend allowing essential cookies while customizing your preferences for marketing and analytics cookies based on your comfort level.

For course-related cookies that track your progress, we typically retain this data for the duration of your enrollment plus an additional year to maintain your completion certificates and learning history.

Browser Configuration Guide

Each browser handles cookies differently, but most offer granular control options. In Chrome, you can access cookie settings through Privacy and Security settings. Firefox users can find cookie controls under Privacy & Security in the Options menu. Safari users should look in the Privacy tab of Preferences.

We recommend reviewing your browser's cookie settings periodically, especially if you share your device with others or use public computers for accessing our courses. Remember that clearing all cookies will require you to log in again and may reset your personal preferences across all websites.